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COMMUNICATIONS
3CX Platinum Partner
Comprehensive telecommunications solutions
CHANNELS
Enhance the experience
of your brand with Facebook Messenger for companies
Talk to your users through
Facebook 24 hours a day, 365 days a year.
STORY GOES HERE
Facebook Messenger
in escalation
Facebook is leading the way in direct messaging. Messenger is the conversational channel with the highest traffic worldwide.
Provide a perfect experience for consumers that inquire about your business through chatbots and you will see how user turn into buyers .
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IMMEDIATE ASSISTANCE
Speed is the key
Integrate your Facebook Business page with Messenger App to provide immediate assistance that improves customer satisfaction.
Provide the immediacy that increasingly demanding users expect.
CHATBOTS
For smartest customer support
Provide automated support that gives consistency to your communication.
Through chatbots and AI, you will speed up simple inquiries resolution and alleviate your human agent demand.
HUMAN & BOT MX
Onboard an agent at key moments
Automate communication with your customers when possible and enable the option for human agents to take over when personalized attention is required.
With a combination of Wittybots and Wittyagent you will make it possible.
INTEGRATIONS
With your favorite business tools
Provide your agents with a single platform that integrates the information from your CRM, ticket system and e-commerce.
By keeping tracl of your chat history in one place, you can provide a personalized customer experience.
MEASURE
For continuous improvement
Monitoring your interactions´results will help you discover their needs.
When you measure, you move foward!
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RICH MEDIA
Experiences customers will remember
Create powerful rich media chats to create frictionless experiences that drive long-term loyalty.
DOCUMENTS
Submit documents, such as: price lists and menus, to provide customers with all the information they need in one place .
BUTTONS
Facilitate communication with your users by providing responses in button format. This will make conversations more intuitive and efficient.
RICH MEDIA
Enrich messages with multimedia content, such as images, videos, and audio files, to enhance the customer support experience.
Break the ice and boost the interaction!
Use different platforms to direct your audience to your new communications channel.
YOUR PLACE ON FACEBOOK
Company Fan Page
Many people will find your bot through your Facebook Fan Page.
Sometimes from search or even from a post in your newsfeed.
ADVERTISEMENTS
In one click to Messenger
Direct traffic from Facebook ads to your Messenger inbox.
Unify your marketing messages and customer service through Messenger.
DIRECT THE TRAFFIC
Links m.me
The m.me links can be added to the channel of your choice!
With them you can keep track of the most effective links and set them up to trigger specific actions when they are opened.
WEB PLUGINS
Unify your conversations in a single App
Messenger offers a series of very easy to integration plugins that direct users to a bot from your website.
With these plugins you can choose, for example, if you want to receive messages or open a conversation, you choose!
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Know the benefits
of this channel:
BOOST YOUR SALES AND
POWER CONVERSIONS
Consumers expect immediate responses 24 hours a day, 365 days a year. Interact with them in real time, anytime.
IMPROVE CLIENT´S SATISFACTION
Responding quickly is a competitive advantage. Automations reduce waiting times, resolution times and optimize productivity.
QUALIFY
LEADS
Collect valuable customer information and design conversion flowsto drive efficiency and profitability.
ENCOURAGES
OMNICANALITY
Solve the customer's need within the same platform. You will be able to answer more questions and speed up the process in the purchase decision.
GENERATE
GREATER COMMITMENT
Increase the number of followers, comments, and reactions by running message-driven campaigns with giveaways and promotions.
Contacto
We can help you with
your business needs!
Leave us your message and our experts they will contact you .
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