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SUCCESS STORIES
The stories of the challenges solved together with our clients

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CX OPTIMIZATION

Interaction management suite
Optimize customer conversations through 3 interaction tools

Chatbots & Conversational RPA

Omnichannel and Agents

Campaign Delivery Platform

COMMUNICATIONS

3CX Platinum Partner
Comprehensive telecommunications solutions

UCaaS & PBX
Unified communications

CCaaS
Contact center

Five9 Official Partner
The Intelligent Contact Center in the cloud
Efficiency, productivity and satisfaction

Biometrics
Secure messaging through
voice biometrics

Developer API
Find the documentation to integrate our tools to your systems

VoIP infrastructure
Hardware, structured cabling
and networking

CHANNELS

Consultancy
Implementation of complex
telecommunications projects

Services & Solutions

We develop technology

solutions for companies
throughout Latin America

SUCCESS STORIES AT SIMPLETECH

View the Stories

Discover how hundreds of companies found solutions with Simpletech and are now growing their businesses with the power of technology.

Aliaxis
INDUSTRY

Unified its communications, interconnected branches
and reduced costs
in 15 countries.

Summum
HEALTH

They adapted to the post-pandemic reality
in record time, becoming a benchmark for innovation in its sector.

Ta-Ta Group
RETAIL

Optimized the internal customer experience through a Jira integration
with Wittybots.

Todos los casos

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San Cristobal
INSURANCE

They automated a complex claim reporting. Today 9 out of 10 evaluate very positively
an experience that tends to be cumbersome and frustrating.

ATGen
HEALTH

Thier services´ demand increased exponentially but they were able to continue focusing its resources on the core of the business. This through the automation of customer service.

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The Bolivian Ciacruz
INSURANCE

They automated complex processes and successfully incorporated the omnichannel approach they wanted to their communication strategy.

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UM & MIDES Uruguay
GOVERNMENT

It was possible to scale a research with automated assistance and is expected to make an impact in mora than 950 families from a vulnerable context.

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MARKETERS LATAM
EVENT

We automated customer care and registration processes for one of the largest marketing and management congress in Latam, achieving 100% attendance in workshops.

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DHL URUGUAY
LOGISTICS

We swiftly developed a WhatsApp chatbot that allowed us to reorganize the collapsed shipping and customer service system in Uruguay.

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SANTA ROSE GROUP
AUTOMOTIVE

He managed to exponentially increase the response rate in satisfaction surveys.

ACAC COOPERATIVE
FINANCE

It optimized its query management through WhatsApp Business, offering quick and automated responses to improve the experience of its customers.

MICROFIN
FINANZAS

Centralizó la atención al cliente y ventas en un único número de WhatsApp, ofreciendo una mejor experiencia gracias a la reducción del tiempo de respuesta y a una atención personalizada.

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