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COMMUNICATIONS
3CX Platinum Partner
Comprehensive telecommunications solutions
CHANNELS
You can get
the most out of your company's Instagram
Instagram is responsible for 70%
of Facebook's growth in 2020.
STORY GOES HERE
1.3B
Instagram users in the world
50%
say they are more interested
on a brand when they see it advertised on Instagram
90%
of users follow companies on Instagram
2 of 3
people say that
Instagram allows them
interact with brands
70%
of them search for products
on Instagram
87%
make purchases
through this channel
After publishing your posts, stories, live reels and make comments,
how do you turn them into sales?
Transform conversations into purchases and fans into customers
with the new Smart Messaging API for Instagram.
Messaging API
for Instagram
Provides companies with new tools to manage communications with their customers at scale.
Integrate messages, stores posts and Instagram stories with your favorite business apps and workflows.
Create more meaningful conversations, improve customer satisfaction and increase sales !
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FLOWBUILDER EXPERIENCE DESIGNER
Automations that simplify everything
Build your own logic and automated conversation flows.
Make integrations and send responses with buttons, images or videos. Start the conversation with a personalized menu of options.
Scale your bot´s conversations to human experts on your team.
KEYWORDS IN INSTAGRAM STORIES
More dynamic and conversational
Set Keywords in stories so that they can trigger the actions you want.
STORY MENTIONS
Increase
customer commitment
Respond instantly to mentions
of stories on Instagram,
incentivize purchases by giving away customized coupons.
KEY DATA COLLECTION
Personalization for enriching experiences
Capture your user´s names, e-mails and telephones. Save them in their profile.
Personalize your interactions showing them that you know them, through a VIP assistance.
INTEGRATIONS
With your favorite business tools
You can integrate your various pre-existing bussiness applications, such as CRM.
Get creative and get the most out of your tools!
STRATEGIC AI
To enhance the experience
Apply AI to analyze large volumes of data, understand intentions or feelings; generate advanced reports; make predictions ; and identify a user´s identity.
You can be able to connect external services of the most powerful engines!
HUMAN & BOT MIX
Incorporate a human agent at key moments
Integrate Instagram messaging automations with your human agents. When questions require personalized attention, you can transfer the session from Instagram´s bot, to our agent platform, enriching the experience of the user.
INSTANT TRANSACTIONS
Manage and receive payments
on real time
Send payment links to your customers to increase the conversion rate,
streamline payment processes,
and provide a more convenient and efficient shopping experience.
MEASURE
For continuous
improvement
Monitoring your customers interactions results will help you discover what it is they are looking for.
When you measure, you move foward!
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Know the benefits
of this channel:
BOOST YOUR SALES AND
POWER CONVERSIONS
Consumers expect immediate responses 24 hours a day, 365 days a year. Interact with them in real time, anytime.
IMPROVE SATISFACTION
THE CLIENT'S
Responding quickly is a competitive advantage. Automations reduce waiting times, resolution times and optimize productivity.
QUALIFY
LEADS
Collect valuable customer information and design conversion flowsto drive efficiency and profitability.
ENCOURAGES
OMNICANALITY
Solve your customer's need within the same platform. You will be able to answer more questions and speed up the process in the purchase decision
LOYALTY AND GENERATE
GREATER COMMITMENT
Increase the number of followers, comments, and reactions by running message-driven campaigns with giveaways and promotions.
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